Refund Policy

Effective Date: 5/17/2025

At Kristi’s Wishes, each card is custom-prepared with care, intention, and long-term planning. Due to the personalized and scheduled nature of our service, all sales are final and non-refundable.

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Why Are All Sales Final

Every order is printed, stored, and prepared for delivery on specific future dates—sometimes years in advance. This process requires commitment of materials, time, and fulfillment resources that cannot be reversed once scheduled.

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Changes and Corrections

While we do not offer refunds, we understand that life changes. If you need to:

• Update a recipient’s mailing address

• Adjust a delivery date

• Modify your message (prior to printing)

• Correct a submission error

Please contact us at hello@kristiwishes.com as soon as possible, and we will do our best to accommodate your request.

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Our Commitment

We take your legacy seriously. If you have any concerns about how your order was handled, please reach out. We’re committed to making sure every message is delivered with care and respect.